Privacy Policy

1. Who We Are

Simy Dev Labs LLC, a limited liability company incorporated under the laws of Minnesota, United States (hereinafter referred to as "We," "Us," or "Our"), operates the MintPDF Desktop Application and the MintPDF Website (https://MintPDF.app). These services assist users in editing and managing PDF documents on their local devices.

We respect the privacy of individuals and are committed to protecting information belonging to visitors and customers. Any inquiries or privacy-related requests may be directed to support@MintPDF.app or support@simydevlabs.com.

2. What Data Do We Collect

This Policy applies to data collected through both the MintPDF Website ("Website") and the MintPDF Desktop App ("App"). Visitors and users shall hereinafter be referred to as "You."

In accordance with the General Data Protection Regulation (GDPR), personal data means any information related to an identified or identifiable natural person.

We collect the following types of data:

Personal Data You Provide:

• When you create an account or register through the Website or App (email address, name, password, and optional business name).
• When you contact Us via support or feedback forms.
• When you make a purchase through Stripe.

Note: Passwords are encrypted and securely stored. We do not have access to plaintext passwords.

Data Collected Automatically:

• Through the Website: We use Umami Analytics to collect anonymous, aggregated usage statistics such as page visits and general browser information. No cookies, IP addresses, or personal data are collected.
• The App: MintPDF processes PDF files locally on your device. No documents, uploads, or user-generated files are transmitted or stored on Our servers.

3. Payments

Payments for premium features or licenses are handled exclusively through Stripe, a third-party payment processor. We do not store or have access to your payment card information. Stripe's processing of your payment data is governed by its own privacy policy, available at https://stripe.com/privacy.

4. Privacy-Friendly Analytics

We use Umami Analytics, a privacy-first, open-source analytics solution, to understand how visitors use the MintPDF Website and to improve user experience. Umami collects only anonymous, aggregated data and does not use cookies, track personal information, or store IP addresses.

Because Umami is fully compliant with GDPR, CCPA, and PECR without requiring cookie consent banners, no personal data or identifiable information is collected. All analytics data is anonymized and used solely for improving our services.

We do not participate in advertising networks, retargeting, or third-party ad tracking.

("Ad networks" and "retargeting" refer to tracking users across different websites to show personalized ads—this practice is not used by Us.)

5. How We Use Your Data

We process your data lawfully and solely for the following purposes:

• To provide you access to your MintPDF account and license information.
• To process your payments and verify purchases.
• To respond to your inquiries or support requests.
• To maintain and improve our services through analytics.
• To ensure security and prevent fraudulent activity.

We do not sell, lease, or trade your personal information. We do not collect additional data or use it for unrelated purposes without your consent.

6. Legal Basis for Processing

In processing Your Personal Data, we rely on the following legal bases under Article 6 of the GDPR:

• Consent – When you voluntarily provide information or accept cookies.
• Contract – When processing is necessary to provide services you have requested (e.g., account registration, license delivery).
• Legitimate Interest – For internal analytics, troubleshooting, and product improvement.

7. Who Has Access to Your Data

We do not share your Personal Data with third parties for marketing or advertising. However, certain service providers may have limited access as necessary for operational purposes, including:

• Stripe, Inc. (payment processing)
• Google LLC (account creation and logging in)

These providers act as data processors under strict contractual obligations and process your data only as instructed by Us.

8. How We Store and Protect Your Data

We store account data on a secure VPS located in the United States. We employ commercially reasonable physical and technical safeguards to protect Personal Data from unauthorized access, loss, or disclosure.

All web traffic between you and Our servers is encrypted via HTTPS (SSL/TLS). Access to user data is restricted to authorized personnel on a "need-to-know" basis.

No method of data transmission is entirely risk-free; therefore, any transfer of Personal Data is at your own risk. We encourage users to maintain strong, unique passwords for their accounts.

In the event of a data breach, our liability shall be limited to notification as required by applicable law. We shall not be liable for any consequential damages, identity theft, or other harm resulting from unauthorized access to your data, provided we have implemented commercially reasonable security measures.

9. Data Retention

We retain personal data for as long as your account remains active or as needed to provide services. Once an account is deleted or deemed inactive, We securely remove associated personal data. Certain records may be retained for legal, tax, or compliance purposes as permitted under U.S. law.

10. Your Rights

You have the following rights regarding your personal data under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA):

• Right of Access – Request copies of your personal data.
• Right to Rectification – Request correction of inaccurate or incomplete data.
• Right to Erasure – Request deletion of your personal data.
• Right to Restrict Processing – Request that processing of your data be limited.
• Right to Data Portability – Request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent – Withdraw consent at any time without affecting the lawfulness of prior processing.

For California residents:

• Right to know what personal data we collect and how it is used.
• Right to delete or correct personal information.
• Right to opt out of the sale or sharing of personal data (we do not sell or share data).
• Right to non-discrimination for exercising any privacy rights.

Requests may be submitted to support@MintPDF.app. We may request verification of identity before fulfilling data-related requests.

11. Protection of Minors

MintPDF is intended for users aged 18 years and older. We do not knowingly collect or process personal data from individuals under the age of 18. If we learn that such data has been collected, it will be promptly deleted.

12. International Transfer of Data

Although Simy Dev Labs LLC operates from the United States, we serve users globally. If personal data is transferred internationally, We ensure that appropriate safeguards—such as the Standard Contractual Clauses (SCCs) approved by the European Commission—are in place to protect data in accordance with applicable laws.

13. Changes to This Policy

January 17, 2026 We review and update this Privacy Policy periodically. Any modifications will be posted on this page, with the "Last Updated" date revised accordingly. This Privacy Policy was last updated on December 6, 2025.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Us at:

📧 support@MintPDF.app

15. Force Majeure and Service Disruptions

Simy Dev Labs LLC shall not be liable for any failure or delay in performance of our obligations under this Privacy Policy due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet failures, power outages, or third-party service disruptions.